Shipping policy
Shipping policy
Processing Time: Orders placed on ElevebyZST typically take 1-2 business days to process before shipping. During peak seasons or promotional events, processing times may be slightly extended, but we strive to dispatch your order as quickly as possible.
Shipping Duration: We aim to deliver orders within 5-6 business days all over Pakistan and 2-3 days all over karachi from the date of purchase. Please note that delivery times may vary depending on your location, and unforeseen circumstances such as weather conditions or customs delays.
Shipping Methods: We offer various shipping methods to provide flexibility and convenience for our customers. The available options and associated costs will be presented during the checkout process. Choose the option that best suits your needs.
Tracking Information: Once your order has been shipped, you will receive an email containing tracking information. This allows you to monitor the progress of your delivery and estimate its arrival.
Shipping Contract: All items purchased from ElevebyZST are subject to a shipment contract. This means that the risk of loss and title for the products pass on to you upon delivery. We recommend inspecting your package upon arrival and contacting us promptly if there are any issues.
International Shipping: For international orders, please be aware that additional customs duties, taxes, and fees may be applicable upon delivery. These charges are beyond our control and are the responsibility of the recipient.
Incomplete or Incorrect Addresses: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Delivery Issues: If you encounter any issues with the delivery of your order, please contact our customer support team. We are here to assist you and resolve any issues promptly.
Returns Due to Shipping Issues: In the event that a package is returned to us due to an incorrect address or delivery issues, we will contact you to arrange re-shipping. Additional shipping charges may apply
Thank you for choosing ElevebyZST! If you have any further questions or concerns regarding our shipping policy, feel free to reach out to us. Your satisfaction is our priority.